The Community Chest – New Banknote Charity Collective Sets
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Enquiry: 2599 6111
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Frequently Asked Questions

a. Will I be notified of the allocation result?

Successful bidders/subscribers will receive Formal Notification on or after 17 November 2020, according to the notification methods stated on the Application Form. The list of successful bidders/subscribers will also be posted on the event website on the same date.

b. Will successful bidders/subscribers receive an official donation receipt?

Yes. All successful bidders/subscribers will receive an official donation receipt when they collect the banknote sets.

c. If my bidding/subscription is successful, can I cancel the application and ask for refund?

Request for refund is not allowed for successful bids or subscriptions.

If you have other questions, please send email to newbanknotes@commchest.org, or contact Chest's office at 2599 6111 during office hours.